Find what you need in the Fundación Valle del Lili

Are you looking for a medical service, a specialty, a healthcare professional, or information about appointments and programs?
Use our smart search engine to easily access everything that the Fundación Valle del Lili.

Services for you

Rights and duties of patients

In Fundación Valle del Lili We work to ensure that all patients receive humane, safe, and high-quality care. That's why we want you to clearly understand your [healthcare needs/care plans]. derechos and also homework that help the care process work in the best way.

Rights and duties.pdf

 

Patient Rights

As a patient you have the right to:

  • Access to health services in a timely, safe and comprehensive manner.
  • Receive initial care in the emergency department according to the severity of your condition.
  • Having a qualified medical and support team that provides you with the best care at every stage of your illness, always respecting your decisions.
  • Request a second medical opinion if you wish.
  • Identify yourself only with your identity document, without additional requirements.
  • To receive dignified treatment, respecting your beliefs, customs and opinions.
  • Not to be subjected to cruel, inhuman or unnecessary treatment that affects your dignity.
  • Access health services in clean, safe spaces that respect your privacy.
  • To die with dignity, respecting your wishes in the terminal phase of your illness.
  • Submit complaints, claims or suggestions and receive a written response.
  • Obtain clear and sufficient information to make free and informed decisions about your health.
  • Knowing the costs of the services received.
  • Request and receive a copy of your medical record.
  • To accept or reject procedures, medications, or treatments.
  • Exercise your sexual and reproductive rights safely and in a timely manner.
  • Participate in scientific research only if you authorize it.
  • Decide whether you wish to oppose organ donation.
  • Maintain the confidentiality of your medical history, except in cases authorized by law.
  • To receive or reject spiritual or moral support.
  • Having accessibility in spaces and services when you have a disability.
  • Receive special protection if you are a minor, a pregnant woman, an elderly person, a victim of violence, a victim of armed conflict, or suffer from high-cost or rare diseases.
  • Priority access to psychological and psychiatric care in cases of sexual violence.

Duties of patients

As a patient, you also have the responsibility to: 

  • Take care of your health and the health of your community. 
  • Join the health system and comply with its rules. 
  • Provide clear, truthful, and complete information in your medical care. 
  • Follow the recommendations of healthcare professionals. 
  • Treat the clinic staff and other patients with respect and dignity. 
  • Contribute to the financing of the health system as appropriate. 
  • Respect and care for the environment. 
  • Comply with the institution's security measures. 
  • Comply with the clinic's regulations and rules. 

Patient rights and duties in the Nasa Yuwe dialect

Request an appointment via WhatsApp
Request a call
Medical Directory
Check results
Contact