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Legal framework

In Fundación Valle del LiliTransparency, ethics, and regulatory compliance are pillars of our commitment to the community. This section provides access to the information that governs our operations and guarantees the rights of our patients and employees.

Transparency and Access to Public Information

Special Tax RegimeExpand
Governance and Institutional EthicsExpand

Codes of conduct

 

Institutional Transparency and Ethics Program

 
Privacy and User RightsExpand

Personal Data Processing Policy

 

Privacy Policy

 
  • If you wish to exercise your right to know, update, rectify or delete your data, please review articles 14 and 15 of Law 1581 of 2012 or send an email to: datospersonales@fvl.org.co

Terms and Conditions of Use of the Website

 
Financial and Tax InformationExpand
Customer Service and Citizen ParticipationExpand

Information and User Support Service (SIAU) – Complaints, Claims, and Suggestions

 
  • Telephone line: (+57) 602 331 90 90, ext. 4190 (Monday to Friday: 7:00 am – 5:00 pm)
  • Mobile (calls only): (+57) 320 880 28 30 (24/7 service)
  • Email: siau@fvl.org.co
  • In-person service: Main and Limonar

Suggestion Boxes

 
  • Located in public areas of the Institution's various headquarters and services.

ALILI Users Alliance

 
Supplier Information and Legal ContactExpand

Payment process information for FVL suppliers

 
  • Information on the supplier payment process – NIT: 890324177

Electronic invoice email

 

Email address exclusively for legal notifications

 

Specific Regulations of the Health Sector

Consult the documents that govern our operation and accreditation as a health institution:

Health sector regulations in Colombia
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