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During their visit

En Fundación Valle del Lili Your well-being and that of your loved ones is our priority. Therefore, we have developed this guide with essential information to make your experience during your visit to our locations as safe and comfortable as possible.

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Visiting Hours and Hospitalization Rules by Location

Below you will find visiting hours and specific rules for each location. We invite you to click on the corresponding button for details and to better plan your visit.

Headquarters

Service Companions Visiting hours Conditions for visits
1 Pediatric emergency Children under 5 years old: 2 permanent positions with rotation. Children over 5 years old: 1 permanent position with rotation. 24 hours for companions. Visitors: 08:00 am – 7:00 pm Children under 5 years old: up to 2 people at a time. Children over 5 years old: 1 person at a time.
2 Adult Emergency Room 1 permanent companion with rotation. 24 hours for companions. Visitors: 08:00 am – 7:00 pm Up to 1 person at a time.
3 Pediatric Hospitalization Children under 5 years old: 2 permanent positions with rotation. Children over 5 years old: 1 permanent position with rotation. 24 hours for companions. Visitors: 08:00 am – 7:00 pm A permanent companion and one visitor are allowed in the room.
4 Adult Hospitalization Adult Hospitalization: 1 permanent companion with rotation. 24 hours for companions. Visitors: 08:00 am – 7:00 pm A permanent companion and one visitor are allowed in the room.
5 Adult ICU 1 permanent companion with rotation. 24 hours for companions. Visitors: 08:00 am – 7:00 pm Up to 1 person at a time.
6 Pediatric and Cardiovascular ICU Day: Up to 2 permanent companions. Night: 1 permanent companion on a rotating basis. 24 hours for companions. Visitors: 08:00 am – 7:00 pm A permanent companion and one visitor are allowed in the room.
7 Bone Marrow Transplant Unit 1 permanent companion. 24 hours for companions. No visitors allowed.
8 Neonatal ICU 1 permanent companion with rotation. 24 hours for companions. Up to 1 person at a time.
9 Births 1 permanent companion. 24 hours for companions. Up to 1 person at a time.
10 High Complexity Obstetric Unit 1 permanent companion. 24 hours for companions. Visitors: 08:00 am – 7:00 pm A permanent companion and one visitor are allowed in the room.
11 Surgery Adult Outpatient: 1 permanent companion with rotation. Pediatric: 2 permanent companions. Recovery: 1 permanent companion with rotation. 24 hours for a companion. A permanent companion is allowed.

Headquarters Limonar

Service Companions Visiting hours Conditions for visits
1 Adult Emergency Room Adult Emergency Room: 1 permanent companion with rotation. 24 hours for companions. Visitors: 08:00 am – 7:00 pm Up to 1 person at a time.
2 Adult Hospitalization 1 permanent companion with rotation. 24 hours for companions. Visitors: 08:00 am – 7:00 pm One companion and one visitor are allowed.
3 Adult ICU 1 permanent companion with rotation. 24 hours for companions. Visitors: 08:00 am – 7:00 pm Up to 1 person at a time.
4 Adult Hospitalization Adult Hospitalization: 1 permanent companion with rotation. 24 hours for companions. Visitors: 08:00 am – 7:00 pm A permanent companion and one visitor are allowed in the room.
5 Surgery Outpatient: Adult: 1 permanent companion with rotation. Pediatric: 2 permanent companions. Recovery: 1 permanent companion with rotation. 24 hours for companions. A permanent companion is allowed.

Additional information during your hospital stay

During your hospitalization, it is important to know some aspects that will help you have a safe and peaceful experience, both for you and your family or companions.

We invite you to consult the following topics of interest:

  • Patient rights and duties: Know your rights that protect you and the duties that guarantee respectful and safe care.
    Go to Rights and Duties
  • Hospital stay rules and warning signs: key information for your well-being and to identify when to request support from the health team.
    Go to rules and warning signs
  • How to prevent the risk of falls?: Learn about the recommendations for moving safely within the facilities.
    Go to fall prevention
  • Identification wristbands: Understand the importance of wearing your wristband throughout your hospital stay.
    Go to ID bracelets
  • Emergency response and drills: know how to act correctly in an emergency situation within the hospital.
    Go to emergency rooms and drills
  • Waste classification: Learn how to contribute to environmental care through the proper disposal of hospital waste.
    Go to waste sorting
  • Role of the caregiver or companion: Learn the recommendations for providing adequate support and maintaining patient safety. Go to caregiver role

Infection prevention and isolation

We count with colors of stay hospital designed all with prevent la transmission de infections. If requires insights specific about Precautions, check the following sections:

Access to your medical information

In Fundación Valle del LiliWe guarantee your right to access all your clinical information safely and easily.

Request for medical records


At the end of your stay, you will receive your printed medical record.


If you need to consult or download it later, you can request it virtually through our online system.

Request medical history

Results at a click

Check the results of your diagnostic imaging studies, endoscopies, nuclear medicine and laboratory tests from the My Foundation portal , available 24 hours a day.

Go to the My Foundation portal
Request an appointment via WhatsApp
Request a call
Medical Directory
Check results
Contact