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Teleconsultation Service
Virtual Medical Care: consult from the comfort of your home.
What does this service do?
La Fundación Valle del Lili It offers a Teleconsultation service, a form of virtual medical care that allows patients to consult with specialists without having to travel to the hospital. It is a safe, reliable, and efficient alternative, ideal for treatment follow-up, medical check-ups, and, in some cases, initial assessments.
Teleconsultation is designed for patients who do not require vital sign monitoring or in-person physical examination for clinical decision-making, allowing continuity of care from a comfortable and safe environment.
Who can use Teleconsultation?
This service is available for:
- Patients who have already been treated previously at the Fundación Valle del Lili and require continuity in their treatment.
- Patients who do not require a physical examination or vital sign measurement for clinical decision-making.
- Pediatric patients who do not require weight or height measurements during the consultation.
- Psychiatric patients with the capacity to make decisions or who have a companion during the consultation.
Incapacitated patients, provided they are accompanied by a responsible person during care.
What do you need for your Teleconsultation?
To ensure proper care, it is important to keep in mind:
- Authorize digital informed consent, which includes the handling of personal data.
- Be available at least 30 minutes before the appointment and connect from a quiet, safe and distraction-free space.
- Have a device with a camera and microphone (cell phone, computer or tablet).
- Have a stable internet connection.
- Have your identity document on hand on the day of the appointment.
- If you are a minor or unable to make decisions, you must be accompanied by a responsible adult.
- If the consultation is through EPS (Health Promoting Entity), prior authorization may be required.
For private consultations, payment is made via PSE or bank transfer.
How do I schedule a Teleconsultation appointment?
- Contact the line (602) 331 9090, extension 7907, where an advisor will verify if you meet the criteria for the service.
- Once approved, an appointment will be scheduled with the corresponding specialist.
- You will receive a connection link for the day of the consultation.
- If you need to make a payment, you will receive instructions on how to do so online.
- Log on a few minutes early so that an assistant can accompany you and prepare you for the medical session.
Benefits of the Teleconsultation Service
Choosing teleconsultation allows you to:
- Avoid travel and waiting times.
- Access more than 60 medical specialties virtually.
- Continue your treatment from home.
- Receive medical care even if you are in another country.
Maintain high standards of security, privacy, and confidentiality of information.
